Recent Posts

Mold and Moisture in your home

9/30/2022 (Permalink)

Mold on trim This photo shows mold on trim from a water damage.

Mold is present in our everyday lives, outside, inside, almost everywhere on a daily basis. Not all molds are harmful, often times it depends on the type and concentration of mold present.  Mold spores from the outdoors make their way into our homes through open windows, opening and closing doors as we walk in, and anywhere air may leak into the home. This is a common occurrence, there is no such thing as a mold free home. Mold spores need two things to become a bigger problem and grow into mold colonies, water and a food source. If moisture levels (humidity and or leaks) are controlled, these microscopic mold spores may never grow into visible mold colonies.  Think of the spores as a seed, floating around in the air, mixed with everyday household dust, if those seeds land and have the right moisture and food source conditions, mold colonies can grow, which then release even more spores. One of the most common mistakes SERVPRO finds in homes is high humidity and lack of airflow. Homes that sit vacant for any amount of time, even just a week-long vacation can grow substantial amounts of mold.  If the conditions are optimal, this can happen in a relatively short amount of time.  Living in the Midwest with the high humidity of the summer, maintaining climate control through dehumidification is very important. Many property owners turn the AC off while gone to save money, only to return to a moldy home and potentially thousands in remediation costs and repairs. The AC doesn’t need to be set to arctic temperatures while gone, but should be set so it runs enough to humidity from the dwelling.  Air conditioners (especially central air units) in addition to providing cooler air, remove excess moisture from the air.  They are very effective dehumidifiers.  Air flow can be equally as important, especially in basements.  Air flow is necessary to evaporate condensation off of surfaces and deliver that moisture rich air to the air conditioner or other dehumidifier.  Surfaces that become moist from condensation are an optimal environment for mold growth.  So, even a small fan, circulating air in a damp basement aids evaporation and helps move moisture to any dehumidifies that may be running.  If you have a damp basement or smell a musty odor in the basement, give SERVPRO of Dubuque a call.  We may be able to help identify a potential issue before it becomes a larger problem.  If it has already become a more serious issue, we can make recommendations about the need for testing from an Indoor Environmental Professional (IEP).

SERVPRO here in the community

7/26/2022 (Permalink)

Generator, fans, tents, van, swag This photo shows out set up for the Dubuque County Fair "cooling station".

When you see the SERVPRO vans, trailers or trucks on the road you know help is on the way. It doesn’t matter whether it’s a full-blown disaster just a small clean up SERVPRO of Dubuque has the trained technicians and equipment to get the job done right and in a timely matter.

But SERVPRO of Dubuque and our employees do so much more in our community. We have employees that serve on several different non-profit boards.

You may see one of our dumpsters or dump trailers being used by the local volunteer Fire Department at their fun day. The Marketing Department handing out candy and coloring in books in your parade.

Our cooling stations at local county fair are always a hit and a great way to beat the heat. While you are there you might as well pick up a koozie or some of the other cool SERVPRO swag. Plus, there is always a game to win some kind of prize for the kids.

Last but not least our hole sponsorships at several golf outings. Everyone looks forward to the frozen candy bars and water we hand out. Add to that the koozies, tees, chap sticks and other swag we have are always a hit. Watch for Ken, Dan, Jen and Callie this summer at the fairs and golf outings or other office staff playing.

Information provided by Insurance Institute for Business & Home Safety.

7/1/2022 (Permalink)

Storm photo This photo shows lightening bolt in the sky

For lightning protection, a whole-house/building surge protector is the best starting point for reducing the risk of damage. The utility company may provide and install whole-building surge protection systems. If not, consult a licensed electrician about having one installed.

It is important to note that a whole house/building surge protector will not protect against a direct lightning strike. Lightning protection systems are designed to protect a structure and provide a specified path to harness and safely ground the super-charged current of a lightning bolt. The system works by receiving the strike and routing it harmlessly into the ground thus discharging the dangerous electrical event. IBHS recommends that lightning protection systems be installed by a UL listed installer and meet the requirements of NFPA 780 and Lightning Protection Institute (LPI) Standards.

In addition to whole-building surge protection, IBHS strongly recommends the following:

  • Unplug electronic equipment. It is the most reliable means of protecting that equipment from a power surge.
  • Know the important difference between a surge suppressor and a power strip. A power strip plugs into your wall outlet and allows you to plug in multiple electronic devices. However, a power strip does not protect equipment from being damaged by a power spike. A surge protector also gives the user the ability to plug in multiple electronic devices, but it also serves another very important function in that it also protects your electronic devices from a power spike.
  • Connect telephone, cable/satellite TV and network lines to a surge suppressor.
  • Make sure the surge suppressor has an indicator light so you know it is working properly.
  • Ensure the surge suppressor has been tested to UL 1449.
  • Purchase a surge suppressor with a Joule rating of over 1,000. The Joule rating typically ranges from 200 up to several thousand – the higher the number the better.
  • Look for a surge suppressor with a clamping voltage rating (voltage at which the protector will conduct the electricity to ground) between 330 v, which is typical, to 400 v.
  • Purchase a surge suppressor with a response time less than 1 nanosecond.
  • Do not cut corners. You don’t want to protect a $1,000 television or computer system with a $10 surge protector, for $25 and up you can provide much better protection
  • Have a licensed electrician or home/building inspector review the power, telephone, electrical and cable/satellite TV connections to your building. Have them check to make sure that you have adequate grounding of the power line connection and your power distribution panel. All of the utilities should enter the structure within 10 feet of the electrical service entrance ground wire and be bonded to that grounding point.

Do you have Water or Storm damage?

7/1/2022 (Permalink)

Wet carpet in the door way This photo is from a sewage loss in Dubuque, Iowa.

Don’t hesitate Call SERVPRO of Dubuque NOW!

When you Need Emergency Service,

Call SERVPRO of Dubuque 24/7 – (563) 584-2242

Flooding and water damage like Dubuque, Iowa has experienced the last few years, is very invasive.  The faster that we can begin to mitigate the problem, the less expensive the cost. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. If SERVPRO of Dubuque is contacted quickly, we can start the water extraction process almost immediately. This rapid response helps to minimize the damage to try and limit the cleaning and restoration costs. Also, flood water can be severely contaminated. 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Water begins to penetrate hard to access and dry areas.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Dubuque has the knowledge.

SERVPRO of Dubuque has more than 23 years experience, specializing in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Spring Storms

3/25/2022 (Permalink)

Storms in the sky This image shows lightening and storms.

It’s been a beautiful spring day. The temperature is warm, the sun is shining and you’re thinking the weather forecast is once again wrong.  That’s when the temperature suddenly drops and the clouds on the horizon turn ominous. It’s time to get in the house and take shelter. These sudden spring storms often have high damaging winds, heavy rainfall and sometimes spawn tornadoes. Having a storm readiness plan and getting yourself and your family to a safe location is the most important thing you can do. An interior room in the basement away from any windows, if there is no basement then a closet or a bathroom away from exterior walls will offer some protection. Having a go bag is very important, follow this link to a list recommended items by Ready.Gov  

The storm has passed, you’re all safe but your house has suffered some damage and now they are predicting more storms for tomorrow. Part of your roof has been damaged and is leaking, the 2nd story carpets are soaked. Right now, the water damage is contained on the second floor but for how long? You need to get your roof secured before the next storm and the water extracted from the carpets before any other damage occurs. WHO DO YOU CALL?

SERVPRO of Dubuque

Faster to any size disaster

We have the trained teams to secure your roof to make repairs needed. Extract the water and dry your carpets to prevent further damage. If needed we can test for mold and remediate it if needed.

"Like it never even happened."

SERVPRO of Dubuque


SERVPRO is the only way

3/11/2022 (Permalink)

flooded basement This shows water in a basement.

Imagine you come home from work to find a pipe has burst and flooded your basement. You’re frantic, something you thought would never happen to you just happened, you weren’t prepared for this so, what do you do? You turn to Google for guidance. Now, not only are you overwhelmed with your loss but with the decision of which business to choose as well. 

Let me make it easy for you. Choosing SERVPRO would guarantee a quick response from the first point of contact to onsite, no matter what time of day with our 24 hour emergency service. The staff members are extremely friendly and respectful and will keep you well informed throughout the entire process. They are also highly trained in property damage restoration and are continuously taking new courses so you can have some peace of mind knowing you are being well taken care of. 

We also provide fire damage restoration, storm damage repair, mold remediation, biohazard cleanup and general cleaning for residential and commercial properties if you find yourself in need of any other services later on. 

Now that your basement is completely dried out and restored to its original form, you can rest easy knowing SERVPRO was there to make it “Like it never even happened.”

Business Interruption

2/18/2022 (Permalink)

Standing water This photo shows standing water in a commercial building in Dubuque, IA.

The losses from an interruption in business can not only cost your business financially it can have many other side effects. Depending on the length of the interruption they can include Lost customers, Employee morale and the stress of such an outage can affect you and your employee’s health.

Whether the interruption is caused by a water, fire or by natural disaster it’s important to get back to normal as fast as possible.  SERVPRO of Dubuque has the trained technicians and equipment to get your facility operational ASAP.  Our technicians assess the damage, give you a detailed plan on how and what needs to be done. Whether it’s a simple extraction of water and cleaning up from damaged pipes to advising you of the need to test for mold and possible remediation they will keep you informed as the project progresses.  SERVPRO of Dubuque uses an outside vendor for Mold Testing and Remediation plans to insure you the best outcome possible.

Fire damage presents different challenges from water loss although often with fires you also have water cleanup along with the damage caused by the fire and smoke. Upon receiving your call SERVPRO of Dubuque will secure your structure to prevent additional damage. After assessing the damage, the work of making it "Like it never even happened," begins. After stabilizing the area removal of debris and destroyed areas we’re ready for cleaning and reconstruction. SERVPRO of Dubuque will coordinate with your insurance adjuster to make the whole process as smooth as possible.  


SERVPRO of Dubuque


 Smoke and water damage to your Commercial structure

2/18/2022 (Permalink)

Shows fire damage This photo shows fire damage and soot on the walls.

Nothing can be worse than hearing the Fire Sirens going off and you hear that they’re going to the address right next to yours. Because your building shares a wall you expect the worst. Imagine your relief when you arrive on scene and see the fire is out and the shared wall is intact. You check on your building and find smoke and water to put out your neighbors fire that has caused extensive damage to your business. After the shock wears off and you call your insurance agent what happens next. You call SERVPRO of Dubuque the experts of water and smoke remediation.

Using the most current water extraction methods and our desiccant dehumidifiers we will get the water removed.  Our techs will clean all the surfaces and air scrubbers will get your business back up and running.

"Like it never even happened."

It doesn’t matter if the cause of the damage is FIRE, WATER, MOLD or from a STORM. For any disaster SERVPRO of Dubuque has the trained staff and the equipment needed.

Faster to any size Disaster

SERVPRO of Dubuque


No matter the type of loss SERVPRO is here to help

1/31/2022 (Permalink)

this floor shows clean and dirty This floor is soot from a fire damage in Platteville, WI.

So, your Commercial building has sustained damage that needs to be cleaned and restored quickly to minimize lost income. Whether it’s water, fire, or mold SERVPRO of Dubuque has the resources use the proper cleaning method to get you up and running.

The following are the types of methods we could use to clean the damage to your business.

Soda-blasting is a type of abrasive blasting that utilizes sodium bicarbonate as the medium propelled by compressed air. ... Baking-soda abrasive blasting effectively removes mold while minimizing damage to the underlying surface (i.e., wood, PVC, modern wiring, ductwork, etc.).

Dry ice blasting is one of the best ways to restore properties that have smoke or fire damage. Dry Ice blasting is ideal for the restoration of wood, concrete, brick and building materials because it's fast, dries instantly and leaves little or no residue.

Garnet abrasive is most generally used as a high-performance blast media, for the cleaning of aluminum and fiberglass structures. Because it is an inert, non-toxic, naturally occurring mineral, garnet abrasive is also used in places where water contamination is a concern, such as dry docks, bridges, and harbors.

SERVPRO of Dubuque can clean and restore your business to "Like it never even happened."

When the unthinkable happens, think of SERVPRO of Dubuque to get you back to normal ASAP!

SERVPRO of Dubuque


Rental units vs Landlords

1/31/2022 (Permalink)

floor with standing water This shows water damage in the kitchen.

It’s 2 o’clock in the morning, your tenant just called because water is pouring from the ceiling and you can’t get a hold of your maintenance man. To make matters even worse you don’t know where the water shut off valve is, I mean you manage dozens of buildings that’s why you hired the maintenance man that you now can’t get ahold of. Wouldn’t it be great if at each property there  was a resource that you, your tenant or maintenance personnel could use that listed the locations of all the utilities.

With an Emergency Ready Plan from SERVPRO of Dubuque you can have one for each of your locations. SERVPRO of Dubuque can at no charge to you provide you an ERP.

What is in an ERP? Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

SERVPRO of Dubuque