What our Customers say...

Fire Damage Testimonials

I had extensive fire and smoke damage to a storage building on my property.  SERVPRO of Dubuque did a great job cleaning up the mess and worked with my insurance company to take care of everything for me.

I would recommend their services to anyone.

Thank you.


SERVPRO was very responsive and understanding to the situation that occurred at my home. The team was quick and efficient. They worked well with my insurance company which made everything less stressful for my family. Thank you again!


We had an electrical fire in our 1880’s home in July of 2017.  SERVPRO of Dubuque was there from the beginning.  They were very supportive, organized and professional.  We initially met with the owner and two of the staff.  They described their business, explained that they use all local employees and they outlined what they would do to clean up from the fire and repair all of the damage.  SERVPRO worked directly with our insurance company, which was very helpful.  It took a lot of the pressure off of us during this trying time.  Our home is now actually in better structural shape than before the fire and SERVPRO did everything they could to keep the historic integrity of our home.  Now our home is really beautiful.

No one wants to go through a fire, ever.  But to have the SERVPRO of Dubuque Team working with us, with their experience and expertise, was the silver lining.  In the end, SERVPRO did everything they said they would do in our initial meeting and so much more.  We recommend the services of SERVPRO of Dubuque to everyone!

Martha and Rick Stuter, Dubuque Iowa

Thank you SERVPRO of Dubuque!  Your team were professional and courteous.  They did a quick and thorough job cleaning up one of our apartments after a kitchen fire.  You were also able to work with our insurance company as well as the tenants to get the project taken care of quickly and with very little hassle. 

I hope I don't ever need your services again, but if I do, I know who to call!

Thank you,

Cheryl P.

Dubuque, IA

We received the following testimonial from a customer who is a tenant in an apartments building that had a fire.  We remediated the fire damage to the building for the owner.  Christina also hired us to clean her apartment and it's contents of smoke, soot and odor.

"SERVPRO of Dubuque did an excellent job cleaning up my apartment.  The employees were very pleasant and respectful.  I have mobility problems due to an injury and the people from SERVPRO really went out of  their way to help me out.  There were several little things that I wasn't able to do myself and they made sure I had all the help I wanted.  I would definitely recommend SERVPRO of Dubuque to all of my family and friends that find themselves in need."

Christina P.

Dubuque, IA

In April, we had a house fire.  After working with our insurance company, we had SERVPRO OF DUBUQUE take over cleaning up the mess and making the repairs.  The whole crew was considerate, respectful and very aware of our feelings.  Our home was cleaned, repaired and looked great.  I would recommend SERVPRO OF DUBUQUE to anyone.

Alice Rooney